SNARSCA Code of Ethics

Professionalism

• Practice Honesty, Integrity, and Good Faith at all times, with all people/organizations, and in all situations.
• Demonstrate Courtesy and Professionalism toward Customers.
• Provide services and equipment that meets Customers’ needs.
• Represent Company and SNARSCA well through good business practices and a professional public image.
• Participate in political activities that have a positive impact on service providers and customers in our marketplace.
• Support SNARSCA in order to expand its potential for positive influence.
• Encourage and support SNARSCA Members to become more profitable through sound business practices.

Quality

• Provide all services in accordance with accepted industry practices.
• Comply with all laws, regulations, and codes.
• Participate in continuing education and training of Technicians.
• Provide customer service in a manner that promotes customer appreciation and loyalty.
• Support local high schools, vocational schools, and colleges in the training of new technicians to support our local HVAC market.

Safety

• Develop a written Company Safety Program and enforce it.
• Provide a ten hour OSHA Training and Certification for all Technicians.